Privacy Policy

Effective Date: October 22, 2025

Welcome to Enjab Medical Centre. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website [www.enjab.ae] and our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Who We Are

Enjab Medical Centre
Sharjah, United Arab Emirates
Email: [contact@enjab.ae]
Website: [www.enjab.ae]

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

When you submit a form or contact us, we may collect:

• Full name

• Email address

• Phone number

• Date of birth

• Emirates ID or passport number (if required for services)

• Medical history and records (only if you voluntarily provide them)

• Insurance details

2.2 Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type and version

• Pages visited and time spent

• Device information

• Cookies and usage data

3. How We Use Your Information

We use your data to:

• Schedule and manage appointments

• Communicate with you regarding inquiries or services

• Maintain medical records in compliance with UAE health regulations

• Process insurance claims (if applicable)

• Improve website functionality and user experience

• Meet legal and regulatory obligations

We will always seek your explicit consent when required by law, especially for processing sensitive health data.

4. Disclosure of Information

We do not sell your personal information. We may share your data with:

• Licensed healthcare professionals for treatment

• Insurance providers (with your consent)

• IT and service providers (e.g., website hosting, email platforms)

• UAE government or regulatory authorities, when legally required

All third parties are contractually obligated to handle your data securely and confidentially.

5. Data Retention

We retain personal and medical data only for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable laws (e.g., health record retention requirements in the UAE).

6. Data Security

We take appropriate technical and organizational measures to protect your personal data, including secure servers, access controls, and encrypted communications where applicable.

However, no online transmission can be guaranteed as 100% secure, and we encourage you to avoid sending sensitive data over unsecured channels.

7. Your Rights Under UAE Law

Under the UAE Personal Data Protection Law (PDPL), you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of inaccurate or outdated information

• Object to or restrict certain types of data processing

• Withdraw consent where processing is based on consent

• File a complaint with the UAE Data Office (once fully operational)

To exercise these rights, contact us at [contact@enjab.ae].

8. Cookies & Analytics

We may use cookies or similar technologies to:

• Analyze website traffic

• Improve functionality and performance

• Remember your preferences

You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites.

10. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from minors without parental or guardian consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. We encourage you to review the policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Enjab Medical Centre
Sharjah, United Arab Emirates
Email: contact@enjab.ae
Website: www.enjab.ae